Questions and answers

Do you have a few questions ?
We have compiled a list of Q’s and A’s for you

Q: What products do you offer at your tool supply shop?
A: We offer a wide range of essential tools for various applications, including hand tools, power tools, automotive tools, woodworking tools, gardening tools, and construction tools. Our inventory includes hammers, screwdrivers, drills, saws, wrenches, pliers, and more.

Q: Can I find both professional-grade and DIY tools at your shop?
A: Yes, our shop caters to both professionals and DIY enthusiasts. We have a selection of high-quality professional tools for those in the trades, as well as affordable and reliable options for homeowners and hobbyists.

Q: Do you offer any warranties or guarantees on your tools?
A: Yes, many of our tools come with manufacturer warranties, and we stand behind the quality of our products. If you encounter any issues with a tool purchased from us, please emails us and we’ll assist you in resolving the problem or arranging a replacement.

Q: Can I purchase replacement parts or accessories for my tools at your shop?
A: Absolutely! We stock a variety of replacement parts, such as drill bits, saw blades, and tool handles, as well as accessories like safety gear, tool belts, and toolboxes to complement your equipment.

Q: Do you provide any guidance or recommendations for customers who are unsure about which tool to choose?
A: Yes, our knowledgeable staff is here to help. Feel free to ask for advice or recommendations based on your specific project or needs. We can provide information on tool features, capabilities, and price ranges to assist you in making an informed decision.

Q: Do you offer any rental services for tools that customers might need for a one-time project?

A: No, we primarily sell tools

Q: What payment methods do you accept at your shop?

A: We accept various payment methods, including credit cards, and debit cards. We strive to make your shopping experience as convenient as possible.

Q: Do you have any special promotions or discounts for regular customers?
A: Yes, we often run promotions and discounts for our loyal customers. Be sure to sign up for our newsletter or inquire at the store to stay updated on our latest offers and deals.

Q: What are your store hours of operation?
A: Our store hours may vary, but typically, we are open from 06H00 am to 18H00 on Monday – Sunday. However, please contact us for the most up-to-date information on our operating hours.

Q: Do you offer any online ordering or delivery services? A: We understand that convenience is essential, so we offer online ordering and delivery services for our products. Visit our website to browse our catalog and place orders for delivery to your doorstep please (Note there is a delivery fee of R300 for orders under R2000).